My Account Archives - AVTREE

My Account

How do I review the products I receive?


We use your reviews to communicate them to its respective brands to know your positive or negative feedbacks and take manufacturing decisions accordingly. Log in to your account. Click on "Product Review" tab and leave us your...

How do I change my shipping address?


You can update your shipping address before the 20th of the month to take effect on your next Box delivery. Log in to your account. Click on "Beauty Profile" tab. Then click on...

What is the Waitlist?


Our Beauty box subscriptions are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on...

Can I switch my subscription plan?


You can switch between all AVTREE Subscription plans. ***Before switching from one plan to another, you first need to cancel your current subscription plan through your account> ‘Cancel My Subscription’ Button maximum by the 25th...

Can I skip a month or freeze my subscription?


You can’t skip or freeze your subscription. Canceling your subscription moves you back to the Waitlist and also you will lose any gained review points. Your current account won’t be deleted (unless it is suspended for user code...

Is there a phone number for AVTREE?


We don't offer phone support since we feel we're able to offer our best customer care through AVTREE Support to be able to fully investigate your case by accessing your account, payments, orders, subscription status, subscription plan,...

How do I update my Beauty Profile preferences?


Log in to your Account. Click "My Beauty Profile" > ‘Edit My Beauty Profile’ From here, you can update your beauty preferences (which will help us choose better matches for your box products) Once you are done, click...

How do I change my email or telephone number?


Log in to your Account. Click "My Beauty Profile" > ‘Edit My Beauty Profile’ Navigate to "Personal Information" tab From here, update your Name, Email, and Telephone number Once you are done,...

I forgot my password. How do I reset my password?


Click on Login in the top navigation Click on "Forgot your password?" Enter your username or email to receive a reset link Once you receive the email, click on the link to add a new...

How can i change my current password?


Login to your account Click on "My Account" link under your profile picture Click on "Change My Password" Enter your current password and your new password

How can i change my profile picture?


Login to your account Click on "My Account" link under your profile picture Click on "Change My Profile Picture" Upload and set your profile picture

How do I cancel my subscription?


Your AVTREE Subscription will automatically renew, but you can cancel any time. To cancel your subscription, log into your AVTREE account Under Payment Info Tab > ‘Cancel My Subscription’   Due to the automatic...

Create A product first!

Send this to a friend