My Account

Our Beauty box subscriptions are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on...

Your AVTREE Subscription will automatically renew, but you can cancel any time. To cancel your subscription, log into your AVTREE account Under Payment Info Tab > ‘Cancel My Subscription’   Due to the automatic...

Login to your account Click on "My Account" link under your profile picture Click on "Change My Profile Picture" Upload and set your profile picture

Login to your account Click on "My Account" link under your profile picture Click on "Change My Password" Enter your current password and your new password

Click on Login in the top navigation Click on "Forgot your password?" Enter your username or email to receive a reset link Once you receive the email, click on the link to add a new...

Log in to your Account. Click "My Beauty Profile" > ‘Edit My Beauty Profile’ Navigate to "Personal Information" tab From here, update your Name, Email, and Telephone number Once you are done,...

Log in to your Account. Click "My Beauty Profile" > ‘Edit My Beauty Profile’ From here, you can update your beauty preferences (which will help us choose better matches for your box products) Once you are done, click...

We don't offer phone support since we feel we're able to offer our best customer care through AVTREE Support to be able to fully investigate your case by accessing your account, payments, orders, subscription status, subscription plan,...

You can’t skip or freeze your subscription. Canceling your subscription moves you back to the Waitlist and also you will lose any gained review points. Your current account won’t be deleted (unless it is suspended for user code...

You can update your shipping address before the 20th of the month to take effect on your next Box delivery. Log in to your account. Click on "Beauty Profile" tab. Then click on...

We use your reviews to communicate them to its respective brands to know your positive or negative feedbacks and take manufacturing decisions accordingly. Log in to your account. Click on "Product Review" tab and leave us your...