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AVTREE Basics

What is AVTREE Box/Bag?


AVTREE Box (AVTREE Me Subscription Plan)  is a monthly themed beauty box (locally Sourced International and Egyptian Brands) filled with 5 Sample & Deluxe Sample size beauty products (including makeup, skincare, hair care, fragrance, and...

I submitted a product review but my points calculator didn't count it


Product reviews go through a validation process in AVTREE. It is not about how you feel receiving this product, it is made to get insights of your experience ‘using’ the products. Your review needs to be thorough and based on actually...

What is the Waitlist?


Our Beauty box subscriptions are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on...

How much does AVTREE Box/bag cost?


Online Payment via Credit/Debit Card: AVTREE Box AVTREE ME Subscription Plan Monthly Plan (300 EGP) The cost of a monthly Subscription plan is EGP 300 automatically deducted from your card every month. The Popular Plan...

How do I skip the Waitlist and become an active member?


Once we have openings for additional active members, we inform members on the waitlist through our social media that they can start their payments and become active members to start receiving their boxes monthly. Click here to learn...

What kind of products do I expect in my Box/Bag?


Products in the box/bag are kept a surprise every month and until all members receive their boxes then all featured products are revealed on our social media channels. Boxes/Bags contain makeup, fragrances, haircare, skincare products...

How do Points work and how do I earn them?


To earn Points, you must be an active AVTREE Member. You will be able to earn points through leaving reviews on the beauty products you receive in your monthly boxes by logging into your account, clicking the “REVIEW” Button, and...

How do I Join AVTREE & Become an Active Member?


To join for the 1st time: Visit AVTREE.com and click “Get Started" to create an account Fill out your beauty profile so we have an idea of your preferences. (You can update your answers as often as you'd like.) Read...

Where can I find my Points?


You can check your Points balance at any time by signing into your AVTREE account where you find your balance under your profile picture.

What is a payment window?


Payment windows are when we announce (on social media channels) that you can now skip the Waitlist and become an active member to receive boxes. Typically, a payment window open for new subscribers every month (but this is not a necessary...

How do I redeem my Points?


Your points will be redeemed automatically once you have 200 points for a Free box. The Free box will be applied on the next billing cycle. * Example: You reached 200 points on 4th of Jan. Your February renewal will not be deducted and...

When will I receive my first Box?


You’ll get a confirmation when you subscribe confirming your subscription is active. (If you don’t receive your confirmation email, there might be a problem and you need to contact AVTREE Support System.) As per Terms &...

What happens to my Points if I cancel my subscription?


If you cancel your subscription, you will lose all your earned points and you will not be able to redeem your points or retrieve them if you re-subscribe. When you re-subscribe, your points counter will start at "0".

What is the difference between Active and Non-Active Members?


In-active Members: 1- If you have created a beauty profile and account only 2- Member who was subscribed but canceled her subscription (even if she still has 1 or more boxes to receive) Active Member: Member who created her beauty...

Can I purchase a Subscription as a gift for someone else?


You can not create a beauty profile and an account for someone else as a gift subscription. But you can purchase a 3,6,12 months subscription gift card from shop.avtree.com We also got you covered for other gift ideas with the AVTREE...

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