I purchased a product and changed my mind afterwards. Can I get a refund?

We have a No-Refunds & No-Returns policy; you may not return purchased products from AVTREE SHOP. If you have a concern about the product condition, please follow our product exchange policy below.

*Product Exchange Requests can only occur (and subject to approval).


How to submit a product exchange request?

  • Login to your AVTREE account on AVTREE.com
  • Select the ‘Support’ Tab
  • Choose ticket type as ‘AVTREE SHOP’
  • Submit your case
  • *Agents investigate your case and reply to tickets within 24-48 hours.