We have a No-Refunds & No-Returns policy; you may not return purchased products from AVTREE SHOP. If you have a concern about the product condition, please follow our product exchange policy below.
*Product Exchange Requests can only occur (and subject to approval).
How to submit a product exchange request?
- Login to your AVTREE account on AVTREE.com
- Select the ‘Support’ Tab
- Choose ticket type as ‘AVTREE SHOP’
- Submit your case
- *Agents investigate your case and reply to tickets within 24-48 hours.