I canceled my AVTREE subscription last month. Why did I get charged again this month?

To avoid being charged again, you need to cancel 35 days before your next renewal. If you cancel your subscription on or after the 25th of the month, you will still be charged in the next billing cycle. To avoid this, you have to cancel before the 25th of the month so that your next box is the last one and you won’t be charged again.

 

Examples:

Monthly Plan Cancellation:
** If you cancel your subscription before January 25th, you will receive February box and stop receiving boxes afterwards.

** If you cancel your subscription by or after January 25th, you will receive February box, will get charged on Feb 1st, receive March box, and stop receiving boxes afterwards.

6-Month Plan Cancellation
** If your subscription renewal is on June 1st, you need to cancel before 25th of April.

** If you cancel your subscription by or after 25th of April, your subscription will be automatically renewed for 6 more months and cancellation can only take effect for the renewal after that.

**If you cancel your Subscription, you can re-subscribe any time — subject to the Waitlist.