My credit card was not funded when the automatic renewal occurred.

We always bill at the beginning of the month, so in order to receive your next box as scheduled, be sure to have accurate billing information & sufficient funds in your account by 12:00 am on the last day of the month in preparation for the upcoming month.

If payment isn’t successful on our automatic system withdrawal attempt, we’ll send you a notification so you can resolve any issues and make a manual payment through your account within 48 hours to ensure your subscription is not automatically canceled.