As per our Shipping & Refunds Policy, we do not offer refunds or exchanges for box subscriptions, but we’re always happy to replace anything missing or damaged while shipping at no delivery charges.
Be sure to check all your box content — products for each member vary depending on the beauty profile.
*Our replacement policy is good for up to 2 days after delivery so make sure you report missing or damaged item ASAP through submitting a support ticket and we’ll be happy to help.
